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Connect with Kidde

Submit a question or comment related to Kidde products or general home safety using the form below. For faster response to product-related inquiries, contact Product Support at 1-800-880-6788.

For product-specific questions, be sure to locate the product model number, located on the back of your device for smoke and CO alarms.

Warning: If you suspect you are experiencing a carbon monoxide (CO) or fire incident within your structure, please evacuate all occupants immediately and then call 911 or your local emergency number from outside the building. Do not re-enter your home until help has arrived and the problem has been corrected.

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Support Hours

Consumer Product Support

Monday - Friday: 8 a.m. – 9 p.m. EST

Saturday: 9 a.m. – 5 p.m. EST

Business Product Support

Monday - Friday: 8 a.m. – 5 p.m. EST